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Key Results
What We Were Up Against
The agency was drowning in paperwork. Property managers spent 60% of their time on manual data entry, key tracking, and maintenance requests. Their off-the-shelf software was clunky and didn't integrate with their banking system.
Our Strategic Approach
We built a bespoke property management dashboard that integrated directly with their bank for rent reconciliation, created a mobile app for inspectors to log reports offline, and automated maintenance dispatch workflows.
Project Timeline
Workflow mapping & design
Blueprints approved
Core platform development
Beta release
Mobile app & integrations
Full system live
Training & rollout
100% adoption
Key Tactics Used
Built custom syncing engine between CRM and Banking APIs
Developed offline-first React Native app for field inspections
Automated SMS/Email triggers for rent reminders and maintenance updates
Created tenant portal for self-service requests
"This software has revolutionized our business. Our PMs are back to managing relationships instead of wrestling with spreadsheets. It's the best investment we've made in a decade."
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